Watching the IPL since the last 4 years , Rajasthan Royals was and still remains my favorite team. It is a coincidenec that they have won a IPL and have had a decent outings in all the IPLs but my linking for them stems because of Shane Warne who has led a bunch of unknown players ( Naman Ojha, Ravindra Jadeja, Yousuf Pathan) and created a unit which can challenge any decorated outfit.
This weekend I was watching 'Para Cricket' and observed an argument between the non striker and the bowler on whether the batsmen had nicked the ball and the moment the non striker was told he can bat as a single man ( for people not familiar with para cricket rules, a batsmen can bit single if all other players are out) he agreed that the batsmen was out. He preffered himself batting alone and felt he could win all by his own. Suddenly I felt that perhaps this is what singles out a leader from the rest of the pack. A leader is one who has the guts to back his troops as much as he backs himself perhaps more in some cases.
After spending 11+ years in the industry somewhere I have a feeling that we need more of such leadership to groom the current crop of people coming in and create a ecosystem where excellence becomes the key. These young guys need to get the right exposure, mentorship and most importantly a feeling that they are important to convert them into assets in the long run...
Wish will see another para cricket match where I will see a leader who fights to get his team chasing a target rather than trying to get the runs on his own
Monday, April 25, 2011
Tuesday, April 19, 2011
Understanding the 'Voice Of Customers'
Sitting in a government office and waiting for a presentation was draining my energy off so thought of doing something interestin to activate my neuron cells :)
For the last few weeks I have been participating in a lot of discussion forums where opinions were flying in terms of Target Addresable Market (TAM), Social Media intrusion, scope of consulting services etc and honestly lot of noise was being created without much sense
What I feel personally is that too many things are happening for sure Social Media, Internet Technologies, Process Automation etc but somewhere in midst of all these the 'Voice of Customer' is getting feeble , unheard.
I beleive that in whatever you do ( Product business, services or consulting) the key is to acknowledge the customers voice. I still remember a meeting where after presenting a 60 slide presentation on process effectiveness the customer whispered in my ears 'Mitul, I have 90% employees who just have class 10 as a formal education so do you think we can implement what you are presenting here' and I understood what I had missed. In all my enthusiasm to present my idea I had missed the context and hence was presenting something which was not implementable.
So treat every customer as a unique entity and present something which matches with their maturity to be acceptable. At the end of the day Technology has to make business easier rather than demanding change in business to do Technology adoption
Cheerio
M
For the last few weeks I have been participating in a lot of discussion forums where opinions were flying in terms of Target Addresable Market (TAM), Social Media intrusion, scope of consulting services etc and honestly lot of noise was being created without much sense
What I feel personally is that too many things are happening for sure Social Media, Internet Technologies, Process Automation etc but somewhere in midst of all these the 'Voice of Customer' is getting feeble , unheard.
I beleive that in whatever you do ( Product business, services or consulting) the key is to acknowledge the customers voice. I still remember a meeting where after presenting a 60 slide presentation on process effectiveness the customer whispered in my ears 'Mitul, I have 90% employees who just have class 10 as a formal education so do you think we can implement what you are presenting here' and I understood what I had missed. In all my enthusiasm to present my idea I had missed the context and hence was presenting something which was not implementable.
So treat every customer as a unique entity and present something which matches with their maturity to be acceptable. At the end of the day Technology has to make business easier rather than demanding change in business to do Technology adoption
Cheerio
M
Sunday, April 3, 2011
Proud to be an Indian
Perhaps just heard the best analysis of Dhoni, the crowned king of Indian cricket by someone who himself was the crowned prince a few years back.
Sourav (aka dada) said that the process which gave India the world cup after 28 years ( my kid is of the same age as was I when India won the world cup in 1983...) started at least 3-4 years back, the nucleus of the team was created , the fearless spirit was taking shape. So in essence it is the same team albeit a different captain leading it but where Dhoni is unique is that he has moulded this unit from 'We have to Win' to 'We will win' and the results are there for everybody to see.
This man has a clutter free mind, doesn't believe in historical data and has the guts to back his instincts and above all gives you an impression that he is born to win and thats where he takes himself and the team to a differnt league.
The QFs with Australia when Dhoni got out, Brett lee was spitting fire, the australians were slowly closng on the Indian batsmen ( how many times have you seen 8 australian fielders in the ring closing on their prey) and the situation demanded an watchful session. But what we saw was just raw aggresiveness from Raina and Yuvraj attacking every loose ball, walking down the pitch to Brett Lee and all of a sudden you could see the crack in the famed Australian wall. Thats what Indian team is all about now , a raw energy and a clutter free mind which says 'We are there to win'
It has just been a very emotional night, perhaps a begining for all of us who aspire to hit a different league in years to come. The sign is on the wall if you want to hit the sky take the jump now. There is nothing called a right moment, a right context all of that has to be created and created now.
I would have loved to hug each and every member of this team and perhaps take a iota of that spirit from them ...
Feeling very proud to be an Indian today...
Sourav (aka dada) said that the process which gave India the world cup after 28 years ( my kid is of the same age as was I when India won the world cup in 1983...) started at least 3-4 years back, the nucleus of the team was created , the fearless spirit was taking shape. So in essence it is the same team albeit a different captain leading it but where Dhoni is unique is that he has moulded this unit from 'We have to Win' to 'We will win' and the results are there for everybody to see.
This man has a clutter free mind, doesn't believe in historical data and has the guts to back his instincts and above all gives you an impression that he is born to win and thats where he takes himself and the team to a differnt league.
The QFs with Australia when Dhoni got out, Brett lee was spitting fire, the australians were slowly closng on the Indian batsmen ( how many times have you seen 8 australian fielders in the ring closing on their prey) and the situation demanded an watchful session. But what we saw was just raw aggresiveness from Raina and Yuvraj attacking every loose ball, walking down the pitch to Brett Lee and all of a sudden you could see the crack in the famed Australian wall. Thats what Indian team is all about now , a raw energy and a clutter free mind which says 'We are there to win'
It has just been a very emotional night, perhaps a begining for all of us who aspire to hit a different league in years to come. The sign is on the wall if you want to hit the sky take the jump now. There is nothing called a right moment, a right context all of that has to be created and created now.
I would have loved to hug each and every member of this team and perhaps take a iota of that spirit from them ...
Feeling very proud to be an Indian today...
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